Dj999 Privacy Policy – Your In data protection Our commitment

Dj999 collects certain information at various stages of your relationship with the platform. This falls into two categories — what you provide directly and what is collected automatically as you use the platform.

What you provide directly:

• Your name, mobile number, and email address provided at registration
• A copy of your National ID or passport submitted for identity verification (KYC)
• Your bKash, Nagad, or Rocket number at the time of payment
• Messages or information you submit when contacting support

Automatically collected data:

• Your device type, operating system, and browser version
• IP address and approximate geographic location
• Which pages you visited on dj999, how long you spent on them, and what you clicked
• Cookies & Session Data

Dj999 uses your data solely for the following purposes:

• Account management: To set up your profile, ensure account security, and resolve login issues
• Payment processing: Sharing necessary information with payment gateways to process deposits and withdrawals
• Regulatory compliance: Identity verification and anti-money laundering compliance as required by law
• Service Improvement: Analytical use to understand which features are used most and where issues arise
• Customer Support: Reviewing relevant information to accurately respond to your questions or complaints
• Responsible Gaming monitoring: To detect unusual betting patterns and offer support where needed
• Fraud prevention: To detect and prevent fake accounts and fraudulent activity

Dj999 may occasionally send bonus or promotional updates via email or SMS. You can request to opt out of these communications at any time.

Dj999 does not sell your data or share it with third parties for marketing purposes. However, limited data may be shared in certain specific circumstances:

• Payment processors: Only the payment details necessary to complete a transaction are shared with bKash, Nagad, or your bank. They are not permitted to use that information for any other purpose.
• Technology providers: Server operators or analytics software providers may have access to data as part of their services — however, they are bound by strict confidentiality agreements.
• Legal obligations: We may be required to disclose information under a valid court order or regulatory directive. Where possible, you will be notified in advance.
• Business Changes: In the event of a change in ownership or control of dj999, user data may be transferred to the new entity — though the protections under this policy will remain in place.

Dj999 follows the highest industry standards to protect your data. Our security framework includes:

• TLS 1.3 / SSL 256-bit encryption: Every data transfer is encrypted — the same technology used by banks.
• Two-Factor Authentication (2FA): You have the option to enable additional OTP verification when logging into your account.
• Firewall and intrusion detection systems: Unusual access attempts and cyberattacks are detected and blocked in real time.
• Regular Security Audits: Third-party security experts regularly audit dj999's systems.
• Restricted Access: Only staff members who genuinely need access can view a specific user's information.

In the event of a data breach, dj999 will promptly notify affected users and take every possible measure to minimise harm.

The dj999 website and app use cookies and similar tracking technologies. Cookies are small files stored on your device that help the platform recognize you.

Types of Cookies We Use:

• Essential cookies: To maintain login sessions and verify security — the platform cannot function without these.
• Functional cookies: To remember your language preference, theme settings, and last visited page.
• Analytical Cookies: We track which pages users visit and how long they stay — this helps us improve our service. None of this data can be used to identify you personally.

You can manage or disable cookies through your browser settings. Keep in mind that disabling essential cookies may prevent login and other core features from working properly on the platform.

Every member registered on dj999 holds certain fundamental rights over their personal data:

• Right to access: You can request to know what information dj999 holds about you.
• Right to Rectification: You can request corrections to any inaccurate or outdated information.
• Right to Erasure: After closing your account, you can request deletion of your personal data — except where retention is required by law.
• Right to data portability: You can request a copy of your data in a specific format.
• Right to restrict processing: You can request that we stop using your data for specific purposes.

To exercise any of your rights support@dj999.clickEmail us or reach out via live chat. dj999 typically responds within 30 days.

Dj999 does not retain data longer than necessary. The general policy is:

• Active account information: Retained for as long as your account remains active.
• Data from closed accounts: Legal obligations may require certain records to be retained for up to 5 years — particularly financial transaction history.
• KYC documents: Stored securely after verification is complete and deleted once the legal retention period expires.
• Analytics data: Personal data is typically anonymized or deleted after 24 months.

If you have any questions about this privacy policy or concerns about your data, please get in touch:

• Email: support@dj999.click (use subject line "Privacy Request")
• Live Chat: Log in to dj999 and chat with us anytime
• Response Time: Within 30 business days — sooner for urgent matters

Any changes to dj999's Privacy Policy will be updated on this page with the revision date, and registered members will be notified in advance of any significant changes.